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Wednesday, August 4, 2021

Kepsa launches e-commerce booster program

By The Frontier Post Business Reporter

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Kenya Private Sector (KEPSA) has launched an E-commerce Booster Program targeting at least 2000 Micro, Small and Medium sized enterprises (MSMES).

The program is being supported by TradeMark East Africa, a leading aid for trade regional body in East Africa while the technical support for this program is being provided by Amari Consulting Ltd.

The program targets businesses with little or no digital presence for training and on-boarding to e-commerce platforms to ensure MSMEs can increase and diversify their revenue streams during this period of COVID-19 pandemic.

E-commerce can support small businesses in reducing their costs and effectively reaching their customers; it is an economic driver for both domestic growth and international trade thus making economies more competitive.

The COVID-19 pandemic has occasioned a spike in business-to-consumers (B2C) online sales and an increase in Business-to-Business (B2B) e-commerce.

The increase in B2C sales is particularly evident in online sales of medical supplies, household essentials and food products.

As a result, attention has been drawn to several challenges hindering the full potential of e-commerce across countries.

These include price gouging, product safety concerns, deceptive practices, weak delivery logistics, cyber security concerns, exceptionally low consumer digital trust, low basic ICT knowledge by businesses and customers, weak interoperability of payment systems, the need for increased bandwidth, universal connectivity and affordability of internet, and development-related concerns.

The six month long initiative will build the capacity of MSMEs to engage in e-commerce and digital marketing as well as create linkages for domestic and cross-border trade.

In her opening remarks, KEPSA CEO, Carole Kariuki Karuga said that in addition to the e-Commerce Booster Program, KEPSA will seek further engagements on the e-Commerce Policy.

“When Covid-19 hit in early 2020, it re-awakened the digital revolution amid lock-downs, curfews and work from home arrangements. Internet usage surged along with online shopping, social media use, virtual meetings and streaming of online content. Business-to consumer (B2C) and business to business (B2B) sales spiked for businesses that were able to provide their products/services through online platforms,” said Ms Karuga.

Speaking during the launch, the Trade Chief Administrative David Osiany, who was the chief guest commended KEPSA for rolling out the initiative.

“One of the many key strategies the ministry is putting in place is development of local talents and roll out of government incentives to make end products cheap with the need for ICT to our enterprises becoming even more critical. As the government, appreciate our partners, Trade Mark East AFRICA, European Union and Foreign, Commonwealth and Development Office or the continued cooperation in this mandate,” said Osiany.

TMEA CEO Frank Matsaert commended KEPSA and reiterated his organization commitment to support businesses in Kenya and the region saying, “COVID-19 has accelerated the shift towards a more digital world and changed how we conduct business, and this is likely to last. By equipping local businesses with the skills for a new world, we will ensure that Kenya and even the region seize opportunities offered by digitization as one of the responses to the pandemic recovery.”

“E-commerce is now a key complementary sector that will enable industrialization- one of the government Big 4 Development agenda- to take off. We believe this combined approach will contribute to the agenda of creation of jobs, improving incomes, fighting poverty,” said TMEA Kenya Country Director, Ahmed Farah.

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