There is renewed hope that residents of Turkana County will soon start enjoying better laboratory services after health CEC Jane Ajele formally kick-started the process to roll out the first ever Turkana County Laboratory Quality Policy Manual.
Speaking at the health headquarters in Lodwar upon receipt of the printed version of the quality policy document from Ampath Plus, CEC Ajele noted that the manual will offer standards against which quality assurance and continuous improvement will be pegged on moving forward.
“Turkana County’s approach is to mainstream and strengthen laboratory system at all levels which will provide progressive, responsive, sustainable quality health care system for accelerated attainment of the highest standard of health to not only Turkana citizen but also other Kenyans”
On his part, Dr Roberts Abok the health Chief Officer said that the manual was part of the wider program by the health department to strengthen the already ISO certified laboratory services in Turkana.
Dr. Abok also said that the manual will enhance safety of health care workers serving in the medical laboratories and at the same time provide a mechanism for tracking and correcting mistakes where applicable for better diagnostic outcomes.
Coming at a time when the nation is grappling with an industrial action in which medical laboratory staff have downed their tool in demand for safer and better working conditions, Dr. Abok observed that the manual is a show of commitment on their part in respect to improving working conditions in Turkana.
Speaking during the event, head of Ampathplus in Turkana Chris Eweillar said that his organization had invested up to Ksh 150,000 in printing the document so as to increase its availability to the target users in portable booklet version.
Mr. Eweillar reiterated the Ampaths’ commitment to strengthening laboratory services in Turkana through plans to equip the county with advanced diagnostic equipment for investigating covid19 and other diseases shortly.
Mr. Lowoko Benjamin the Chief Medical Laboratory Technologist alluded that the document will primarily aim at achieving customer satisfaction by meeting patient requirements through the application of the system, continuous improvement and prevention of the occurrence of nonconformities.
On the same note, the document is based on the internationally accepted standards and focuses on good quality principles and best practices regarding laboratory services.
Therefore, the adoption of this quality policy manual is a great step towards the improvement of patient healthcare in Turkana County.
While extending gratitude to CDC, EGPAF, IRC, NPHLS and Fhi 360 for their consultative, financial and technical support during the production of the document, Mr James Maragia the head of medical laboratory services in Turkana said that his team was ready and enthusiastic to implement the policy requirements.