The Garissa Water and Sewerage Company is unable to provide quality services due to unpaid bills by clients amounting to millions of shillings, County water executive Abdi Omar has said.
Omar on Wednesday said the unpaid water bills has hampered the firm’s progress towards delivery of services adding that there was a huge multiplier effect arising from non-payment.
He said some residents had put up illegal connections for water supply which were negatively affecting the operations of the company.
He was speaking at a Garissa hotel when he opened a three-day workshop for stakeholders to engage in the promotion of proper water resource management.
The workshop was organized by the Garissa Water and Sewerage Company.
“Gawasco an independent agency which is supposed to generate its own income by selling water at a standard rate. So when there is default accumulating to millions of shillings, then we all have a reason to worry,” Omar said.
“It is for this reason that we are urging members of the public to take responsibility and pay up water bills effectively to ensure that the company continues providing this very important commodity, because again when the quality is compromised you will be the same people who will be the first to complain,” he added.
He appealed to the public to report corrupt company officials who were engaged in malpractices that compromised the integrity of the firm.
The executive said the company will soon install solar as an alternative source of power to reduce electricity charges.
He said the water system will be digitised to improve efficiency and curb workforce malpractices.
Last year, some parts of Garissa municipality were faced with water shortage, a phenomenon that prompted the drilling of boreholes by the county government to address the crisis.
The Wednesday workshop was attended by domestic water users, heads of institutions and religious leaders.